Our Team
Our team includes industry leaders in insurance claims & assessments, disaster preparedness (resiliency & mitigation) and recovery, and connects others with federal & state procurement opportunities.
Lisa Miller leads the team as CEO and Sole-Owner of Lisa Miller Consultants LLC (LMC), a Florida-based business established in 2015 that provides insurance, emergency management, and disaster recovery solutions throughout the Southeast and Gulf Coast regions. Lisa is a disaster insurance and recovery expert, earning a reputation as a tireless consumer advocate. She also leads Lisa Miller & Associates (LMA), which provides government consulting and advocacy in Florida’s legislative and executive branches, business development, and public relations. A percentage of her time is devoted to volunteer advocacy helping consumers.
Lisa has held numerous senior executive positions in a 35-year career that has included public sector, corporation, association, and nonprofit work. She creates innovative solutions to navigate today’s marketplace, based on an extensive knowledge of insurance and financial services regulations, emergency management, disaster recovery, and real estate. She has a wealth of knowledge connecting insurance and the real estate market and how the two ultimately serve a homebuyer.
Her hurricane field and policy experience spans from Florida’s historic Hurricane Andrew in 1992 to present day recovery efforts from 2024’s Hurricane Helene and Hurricane Milton.
As Florida’s Deputy Insurance Commissioner and Deputy Chief Financial Officer in Florida’s Department of Financial Services, Lisa led the My Safe Florida Home program, a $250 million legislative initiative to encourage Floridians to strengthen their homes against hurricanes. She provided on-site technical support and field team oversight for Florida’s top five wind certification entities (WCEs) and led the procurement of civil and environmental engineering firms serving as the state’s technical consultant on infrastructure and resiliency/economic sustainability initiatives. Her wide-ranging experience relative to construction standards on reducing the impact of wind impacts, sea level rise and inland flooding using the world’s largest catastrophe modeling platform was key in the success of this program.
She also helped launch the Hurricane Claims Mediation Program, an initiative that has helped consumers expedite the settlement of residential and commercial insurance claims. She also served as lead advisor to Florida’s Property and Casualty Insurance Fraud Task Force.
Today, Lisa represents and advises property insurance companies representing 25% of Florida’s six million personal and commercial residential policies. She was an advisor on passage of Florida’s key laws to encourage the development of a private flood insurance market. She is policy advisor to the Disaster Recovery Coalition of America, a nonprofit trade association of frontline disaster recovery contractors. Lisa is also the lead consultant for an international company providing negotiation services for local government entities seeking post-disaster federal public and individual financial assistance.
A passionate advocate, Lisa has served on numerous panels and commissions including the Governor’s Property Insurance Reform Committee. She participated as subject matter expert for construction inspection standardization, risk management and contractor quality control (CQC) service that provided builders and insurers a comprehensive program for building insurability. Her work with the Florida Building Commission has helped businesses lower their energy and operating costs through energy efficient products, services and latest technologies available. She provided technical support for companies in compliance review, feasibility analysis, and potential savings based on energy audits. She also worked with companies using energy modeling to obtain LEED certification of structural ventilation and air flow standards.
Lisa currently serves as the Governor’s appointment to the Apalachee Regional Planning Council, which provides technical assistance in economic development, emergency planning, transportation, and quality of life to meet the needs of local governments in her nine-county region in Florida. She is also a member of the American Flood Coalition and the Coalition Against Insurance Fraud. space
Lisa frequently presents at insurance industry conferences and corporate symposiums on the state of the Florida insurance market and its effect on insurance consumers as well as legislative, regulatory, and claims trends. She is frequently quoted by news media in Florida and nationwide on trends impacting the insurance buying public. She also hosts The Florida Insurance Roundup podcast.
Lisa grew up in Plant City, Florida and attended Florida State University where she earned a bachelor’s degree in Business Management and a master’s degree in Public Administration. She is also a Certified Insurance Instructor and Certified Public Manager.
Under her direction, LMC has earned its Disadvantaged Business Enterprise (DBE) Certification through the Florida Unified Certification Program which includes FDOT and the Orlando Airport Authority, its Women Business Enterprise (WBE) Certification with the Florida Office of Supplier Diversity and as a Certified Socially and Economically Disadvantaged/Woman-Owned Small Business with the Small Business Administration (SBA).